Service the product If the product printed a self-test report with plain white paper, the printer is functional and does not need to be replaced. HP is compiling your results. Review the following table to make sure that the replacement cartridge is compatible with your product. Location of the pick roller. See your browser’s documentation for specific instructions. Tap the edges of the stack of paper on a flat surface to make sure that all the edges are even. We were unable to retrieve the list of drivers for your product.

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Print cartridges The following are the print cartridges included with the product. Load at least 10 sheets of paper into the tray, but do not overload the tray.

A clean, lint-free cloth, or any cloth that will not come apart or leave fibers. Ph the rollers are damaged, replace the door.

HP PSC xi All in one does not respond for scan – Microsoft Community

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Open the top lid, and then place the alignment page face-down on the scanner glass in the lower-left corner. Scanning specifications Scan method: HP recommends using a USB cable less than or equal to 3m 10 feet in length to minimize injected noise due to potential high electromagnetic fields. Align the print cartridges Follow these steps to align the cartridges.


Javascript is disabled in this browser. Javascript is disabled in this browser. The print side, or shiny side, of the paper is not loaded in the tray face down. The black np belongs in the slot on the right. Prepare the replacement cartridge. See your browser’s documentation for specific instructions. Let HP identify any out-of-date hhp missing drivers and software. If the issue is resolved, there is no need to continue troubleshooting. Close the top lid, and then press the Scan button on the control panel.

If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product.

If the self-test report does not printtry printing the report again. I have the same question 0. The HP 58 photo cartridge replaces the HP 56 black cartridge for photo printing. Open the Properties dialog 1315ci again, pdc then select the new custom size from the Size drop-down list. Use a flashlight to view the mechanism inside the tray to make sure that nothing blocks the paper from engaging with the rollers.


HP PSC 1315, 1315v, 1315xi, 1315s All-in-One Printers – Replacing the Print Cartridges

Let HP identify any out-of-date or missing drivers and software How osc HP use product data collected with this service? Clean the pick roller. Remove the new cartridge from its packaging, and then pull the pink pull tab to remove the plastic tape.

My operating system is Windows 10 Thank you. HP has scanned your product but currently has no suggestions for driver updates. This page requires Javascript. Perform a reset Follow these steps in the order presented to resolve the issue. We regret the inconvenience caused to you. Wait for the product to complete a job or to display an ‘ Out of paper ‘ message before reloading paper.

Continue to the next step to align the cartridges. The paper settings in the print driver do not match the paper loaded in the paper tray.